Contact Us

 

Address

Queensway Medical Centre
Queensway
Poulton-le-Fylde
Lancashire
FY6 7ST

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Phone

01253 890219

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Out of Hours


Extended Access - Evening and Weekend Appointments

An appointment must have been booked in advance of visiting the service.

Evening and weekend appointments are available with GPs, practice nurses and other healthcare professionals for routine pre-booked services.

The Fylde Coast NHS is committed to improving access to primary care services. This includes making appointments available at times that are convenient to patients.

If you:

  • find it difficult to attend an appointment during the working day;
  • are a busy parent with small children;
  • or rely on working carers to take you to appointments;
  • then this service is here to support you.
 

About the service

The Fylde Coast NHS has arranged for additional appointments to be provided outside of normal GP practice hours by the Fylde Coast Integrated Urgent Care Service.

The service offers pre-bookable and same-day routine primary care appointments with a range of clinicians including GPs, nurses and health care assistants.

Please be aware that this is not a walk-in service – you must have an appointment.

Blackpool

  • Monday - Friday: 6:30pm to 8pm
  • Saturday - Sunday: 8am to 8pm

Fleetwood

  • Monday - Wednesday: 6:30pm to 9pm
  • Thursday - Friday: 6:30pm to 8pm
  • Saturday - Sunday: 8am to 2pm

Freckleton

  • Monday: 6:30pm to 9:30pm
  • Tuesday: 6:30pm to 9:30pm
  • Thursday: 6:30pm to 9:30pm
  • Saturday - Sunday: 8am to 8pm

Garstang & Over Wyre (Alternate)

  • Saturday: 8am to 2:30pm
 

Extended Access

With our PCN (Queensway Medical Centre, Lockwood Surgery, Village Practice and Beechwood Surgery), we offer extended access at Beechwood surgery for nurses appointments.


Community Care Plan

Out of hours contact number for vulnerable patients with yellow booklet Community Care Plan please call 01253 955750  (24 hours a day).


Life Threatening

Call 999 or go to A&E now if:

 
  • you or someone you know needs immediate help
  • you have seriously harmed yourself - for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E


Urgent But Not Life Threatening

Visit an urgent care centre if:

 
  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services


Non-urgent

Use NHS 111 if:

 
  • You need help now, but it's not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

About Us


Register with the Surgery

We offer GP Access for new patients wishing to register.

See our registration page


Patient Feedback

We welcome feedback to tell us what we are doing right and what we can improve.

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

NHS Ratings and Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Complaints

If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint


Surgery Staff

Meet the surgery team

See our staff page


Patient Participation Group (PPG)

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.

For more information, please see our Patient Group pages.


Practice Performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report