Patient Participation Group (PPG)

Image of PPG Members

Our Patient Group

Our main aim is to promote the wellbeing of our patients and provide high-quality care and service at all times. To do this, it is essential that we listen to you and do all we can to meet your needs.

That is why we have created a patient participation group, which is open to everyone registered with us. It is your opportunity to influence and achieve real change through working with others to ensure what we provide is what you want and need.

Become a member of the Patient Group

About the PPG

  • Meets monthly
  • Ensures real, open communication between patients and the practice
  • Discusses patients’ needs during the development of practice systems
  • Supports the practice to achieve its health promotion targets
  • Reviews and, where appropriate, provides advice and recommendations on the practice patient surveys
  • Ensures the needs and interests of all patient groups are considered, including those with specific conditions, those with a disability, ethnic minorities and migrant workers

Our Members

  • Chair: Debbie Miles
  • GP Lead: Dr Asif Sange
  • Practice Manager: Mrs Jenny Naden

Becoming involved delivers practical improvements

Patient participation groups, working with GP practice staff and patients, help to improve the patient experience for all. Examples of some of the improvements made by GP practices in partnership with their PPGs include:

  • Improvements to patient waiting areas
  • Provision of up-to-date information on display and notice boards
  • Better communication between reception staff and patients
  • Improved access through the installation of a new telephone system
  • Online appointment booking
  • Online prescription ordering service
  • Appointment reminders to reduce the number of non-attendances
  • Improved access and facilities for patients with a disability
  • Improved patient privacy at reception

These are just some examples of the work of our PPG. To find out more, ask at the surgery for further details.

Other ways to get involved

Public Involvement and Engagement Advisory Committee (PIE AC)

The Public Involvement and Engagement Advisory Committee (PIE AC) has been established to support the ICB in ensuring the voice of local people and residents is actively embedded and valued in decision making of the ICB and at all levels of the system, particularly in relation to inequalities and those who are seldom heard.

The committee will provide regular assurance updates to the ICB in relation to activities and items within its remit.

The Public Involvement and Engagement Advisory Committee is a formal advisory committee of the ICB and holds no decision-making powers.



Volunteering for your local NHS is a great way to support health and care services in your community. Volunteers play a crucial role as partners alongside skilled staff, not as substitutes for them.

It’s estimated there are over 10,000 charities and voluntary service organisations across Lancashire and South Cumbria. Visit the Lancashire and South Cumbria Careers website to find out how you can help make a difference by volunteering.

Volunteers undertake a wide variety of roles in hospital settings, such as helping to run coffee shops and helping visitors find their way around. You can find contact details for your local NHS Trust via the NHS England directory.

You can also volunteer with organisations who work alongside the NHS to support staff and patients. Such organisations can be found on the National Council for Voluntary organisations website and local volunteering opportunities also may become available via the Lancashire Volunteer Partnership website.